Homeowner’s (Hazard) Insurance
If you pay your homeowner's insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance policy, please send the bill or new policy to us:
Online (it’s quick and easy!): ihaveinsurance.com/OnTapCU
By mail:
On Tap Credit Union
ISAOA / ATIMA
PO Box 961254
Fort Worth, TX 76161
Insurance Claims
Have an insurance claim? First, contact your insurance company to file a claim and then begin the claims process with On Tap by calling 833.253.1133. You will then be able to check the status of your claim at www.propertyclaimcenter.com.
If you need to send a check to us for our endorsement, our mailing addresses are:
PO Box:
On Tap Loss Draft Department
PO Box 29985
Phoenix, AZ 85038-9985
Overnight:
On Tap Loss Draft Department
827 West Grove Ave
Mesa, AZ 85210
