New Articles

  1. Escrow, Tax & Insurance

  2. Other Correspondence

    Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155 All Other Correspondence PO Box 4638 Englewood, CO 80155             ...
  3. Insurance Department

    Homeowner’s (Hazard) Insurance If you pay your homeowner's insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance policy, plea...
  4. Why Go Digital?

    Setting up your account online lets you manage your mortgage your way—anytime, anywhere. Our secure and easy-to-use website will help you: View your loan details such as balance, payoff date, interest, taxes, and more Quickly make or schedule on...
  5. Getting Started

    What should I do the first time I log into my account? Once you’re logged into your account, you can: See an overview of your loan , including balance, interest information, payoff date, escrow details, payment history, and more. Go to My L...
  6. How to Register Online

    How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOG IN above or in the sidebar.  Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields ...
  7. Online Access

  8. Mail a Payment

    Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone and by mail.  Mail a Payment: On Tap Credit Union PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Funds: On Tap Credit Uni...
  9. Get Support

    We’re just a call or click away! Any time you have questions or need help with your mortgage, we’re here to support you! Here are a few ways to reach us:  Call 866-312-0272   Message with us via our website and app Email us ...
  10. Contact Us